Every finished job asks for a review.
Most happy customers would leave you a review. Nobody asks them. When you mark a job done in the app, your customer gets a text from your business about fifteen minutes later with a one-tap link to your Google page. You don't have to remember a thing.
Why it gets reviews when asking in person doesn't.
The timing
Fifteen minutes after the job, they just watched you finish and they're happy. Ask a week later and they've moved on. The text never goes out before 8am or after 8pm.
One tap, no account
The link opens your Google review box straight away. No app, no form, no hunting for your listing. If they don't tap, one reminder goes out the next day between 9 and 5, Monday to Saturday. Then it stops for good.
You see every one
Every review that lands sends you a text with the star count. A reply is drafted for you and waits for your OK. Google looks at owner replies, and so does the next customer.
This is the text. Tap the link.
This is what your customer gets about fifteen minutes after you mark the job done. Same text and same public Google link for every customer. Tap it and watch both phones.
Hi Sarah, thanks for choosing Cascade Handyman. A quick Google review would help our local crew a lot.
"Gate works great, thanks guys"
She tapped, so tomorrow's reminder is skipped
Quiet until a review lands.
Why I will not build you a filter.
The review funnel
Sold hard, everywhere. Google names it directly, and the penalty lands on your listing, not the agency that installed it.
Everyone asked the same way
You see every review the day it lands, and you collect enough of them that no single person holds your reputation hostage.
“Discourage or prohibit negative reviews, or selectively solicit positive reviews.”Google's own policy wording
The penalty ladder starts with your reviews being deleted without anyone telling you, and ends with your listing being suspended or pulled off Maps entirely.
That penalty lands on your business, not on the agency that installed it. They keep their fee. You lose the listing you have spent years building.
Built to Google's published policy and the FTC's consumer review rule. Nothing here risks your listing.
Five steps, and you are only involved in one of them.
You tap one button
Open the job in the app and mark it done. That's your whole part.
The text goes out
From your business number, with your business name on it. Never before 8am or after 8pm.
They post
Straight to your Google review box. No app, no account, no forms.
One reminder
Only if they haven't tapped, and only between 9 and 5. Then it stops for good.
You get a heads up
A text with the star count, and a reply drafted for you to approve.
What working with me looks like.
We talk
I ask what you do, where you work, and what shows up when someone searches for you. You ask me anything. If it's not a fit I'll say so.
You send me a short form
Your services, your towns, your hours, some photos of your work. Then I build the site and set the system up. You do nothing.
We go live
I walk you round it, show you where the leads land, and you call your own number so you see what a customer sees. That's it.
The things people actually ask.
Can you stop a bad review from going up?
No, and anyone who says they can is selling something that puts your listing at risk. What you get is a text the moment any review lands, so you can call that customer the same day and answer in public. A calm reply under a rough review does more for the next reader than the review does against you.
What if the review is completely unfair?
It happens and it is infuriating. First, you reply. Calmly, with your side, in public. Second, if a review breaks Google's rules (it is fake, it is abusive, it is about a different business, it contains someone's personal information) it can be reported for removal and I will handle that for you.
Won't asking everyone just get me more bad reviews?
In practice, no. The customers who are motivated enough to leave a review unprompted skew angry. When you ask everyone, you pull in the large quiet majority who were perfectly happy and were never going to say anything.
Do I have to write the replies?
No. A reply gets drafted for every review and waits for your OK before anything is posted. Approve it from your phone, or text me what you want changed.
What about customers from before I signed up?
Send me the list of past customers who have agreed to hear from you. They get the same ask, a few a day so you aren't flooded. Anyone I only have an email for gets an email instead of a text.
Is a perfect 5.0 not better?
It is worse, and buyers have caught on. A flawless score across two hundred reviews reads as bought or filtered. A 4.7 with a couple of imperfect ones and thoughtful owner replies underneath reads as a real business run by a real person.
Smart Website
Built for your trade. Live in seven days, fast on a phone.
IncludedGoogle SEO
A page for every service and every town you work in.
IncludedGoogle Business Profile
Set up right, so the map sends you calls.
Add-onMissed Call Text Back
They get a text in seconds. Part of the Lead Saver add-on.